Building a Foundation of Trust and Excellence
Our foundation of trust and excellence in leadership directly impacts the quality of care we provide. Recognising excellence, inducing “challenge stress,” giving discretion in work, enabling job crafting, and sharing information broadly create a motivated and engaged workforce. This, in turn, leads to;
Higher Quality of Support When our staff feel empowered and recognised, they are more likely to go above and beyond in their roles, providing higher-quality, more attentive, and more compassionate care.
Innovative Solutions Our staff's autonomy and discretion in work enable them to develop creative, individualised solutions that better meet the unique needs of our participants.
Aligning with the NDIS Framework
The NDIS framework emphasises delivering support that builds on participants' skills, strengths, and support networks. Our approach ensures that we
Facilitate Whole-Person Growth By investing in the holistic development of our staff, we enable them to support participants' growth, considering their physical, emotional, and social needs.
Intentionally Build Relationships Strong interpersonal relationships between staff, participants, and support networks are crucial. Our focus on relationship-building ensures trust and collaboration, which is essential for effective person-centred support.
Share Information Broadly Transparency with participants and their networks ensures everyone is on the same page, fostering trust and collaborative care planning.
Leadership Qualities Enhancing Service Delivery
The leadership qualities we cultivate at Lucid Mind PBS have a direct impact on our service delivery
Competence and Judgment Based on Experience Skilled and experienced leaders ensure that our service delivery is grounded in best practices and informed by valuable insights.
Effective Communication and Open dialogue with participants and their networks ensures that their voices are heard, their preferences are respected, and their support plans are truly person-centred.
Empowering and Developing Others By empowering our staff, we ensure they can empower participants, fostering independence and self-determination.
Resilience and Fairness Resilient and fair leaders create a stable and supportive environment essential for delivering consistent, high-quality care.
Person-Centred Delivery of PBS
Person-centred care is at the heart of the NDIS framework and our mission at Lucid Mind PBS. Our approach ensures that
Tailored to Individual Needs Job crafting and discretion in work allow our staff to tailor their approaches to each participant's unique needs and strengths.
Participants’ Voices are Central Effective communication and transparency ensure that participants' preferences and goals are central to their support plans.
Holistic and Integrated Care By fostering whole-person growth and building strong relationships, we ensure that support plans are comprehensive and address all aspects of participants' lives.
Continuous Improvement
Our commitment to motivating and supporting our staff is also about continuous improvement. We encourage a culture of feedback, learning, and adaptation. This ensures that
We Stay Current with Best Practices Our staff and leadership continuously refine their skills and knowledge, ensuring that our service delivery evolves with the latest research and best practices in PBS.
We Adapt to Changing Needs Our responsive and flexible approach allows us to adapt to the changing needs of our participants and their support networks, ensuring the ongoing relevance and effectiveness of our support plans.
At Lucid Mind PBS, our approach to motivating and supporting our staff is integral to our mission of enhancing service delivery and person-centred care in PBS. By aligning with the NDIS framework and focusing on trust, excellence, and holistic support, we ensure that our participants receive the highest quality of care tailored to their unique needs and strengths. This approach improves outcomes for our participants and promotes a supportive and empowering environment for our staff, driving continuous improvement and excellence in everything we do.
Written By: Ben Dowton
With over 5 years of experience, Ben Dowton has worked extensively with individuals of all ages who have complex behavioural needs.
He is highly skilled in creating and implementing positive behaviour support plans that promote individual growth and development while also reducing challenging behaviours. Ben is passionate about providing person-centred care and ensuring that each individual's unique needs are met with empathy and respect.