Trust drives Employee Productivity.


At Lucid Mind PBS, our commitment to motivating and supporting our staff is grounded in trust and excellence in leadership.

We aim to foster a thriving work environment by pursuing these key tenants

  • Recognising Excellence

    • We celebrate and acknowledge the outstanding contributions of our team members, ensuring that excellence is recognised and rewarded.

  • Inducing “Challenge Stress”

    • We create opportunities for our staff to engage in meaningful challenges that promote growth and development.

  • Giving Discretion in Work

    • We empower our team by providing autonomy and flexibility in approaching their tasks.

  • Enabling Job Crafting

    • We support staff in shaping their roles to align with their strengths and interests.

  • Sharing Information Broadly

    • We maintain transparency by sharing information openly, ensuring everyone is informed and aligned.

  • Intentionally Building Relationships

    • We foster a culture of collaboration and connection, encouraging strong interpersonal relationships.

  • Facilitating Whole-Person Growth

    • We invest in our staff's holistic development, supporting professional and personal growth.

  • Showing Vulnerability

    • We lead authentically, demonstrating that vulnerability is a strength and fostering a culture of openness and trust.

    To meet these goals, our leadership embodies the following qualities

  • Competence

    • Our highly skilled leaders are respected for their expertise, ensuring personal credibility.

  • Self-awareness

    • They possess deep insight into their values and beliefs and understand how others perceive them, displaying high emotional intelligence.

  • Effective Communication

    • They articulate ideas clearly, encourage open dialogue, and actively listen to and consider new ideas, fostering a feedback-rich environment.

  • Judgement Based on Experience

    • Our leaders make sound decisions, informed by experience and wisdom, and learn from past mistakes.

  • Visionary Thinking

    • They see the big picture and intuitively identify the best paths forward, inspiring and guiding the team.

  • Empowering and Developing Others

    • They empower team members and support their professional growth.

  • Resilience

    • Our leaders handle pressure with grace and diplomacy, maintaining perspective and composure.

  • Relationship Building

    • They develop and maintain strong relationships with all stakeholders, including team members.

  • Openness and Transparency

    • They promote a culture of honesty and open dialogue, building trust through transparency.

  • Humility with Confidence

    • Our leaders are humble, admit their mistakes, and are confident without arrogance.

  • Driving Accountability

    • They clearly articulate visions and goals, ensuring accountability and reliability.

  • Handling Conflict

    • They face difficult conversations with confidence and a commitment to resolution.

  • Fairness

    • They prioritise integrity and fairness, avoiding favouritism and ensuring equitable treatment.

  • No Excuses

    • Our leaders hold themselves and others accountable, upholding a high standard of excellence.

  • Setting the Standard

    • They lead by example, knowing that actions speak louder than words.

  • Celebrating Success

    • They provide genuine feedback and celebrate successes appropriately, fostering a positive and motivating environment.

  • Authenticity

    • Our leaders are true to themselves, promoting authenticity throughout the organisation.

  • Empathy

    • They understand and respect the perspectives of others, offering support and building capability.

At Lucid Mind PBS, we are dedicated to creating a supportive and empowering environment where our staff can thrive, grow, and succeed..


Written By: Ben Dowton

With over 5 years of experience, Ben Dowton has worked extensively with individuals of all ages who have complex behavioural needs.

He is highly skilled in creating and implementing positive behaviour support plans that promote individual growth and development while also reducing challenging behaviours. Ben is passionate about providing person-centred care and ensuring that each individual's unique needs are met with empathy and respect.

Previous
Previous

Effective Behaviour Support Interventions: Strategies That Make a Difference

Next
Next

Building a Foundation of Trust and Excellence